COVID-19 and Delivery Update

We are a proudly Australian owned and operated business and are committed to continuing to support you in this difficult time.

With the health and safety of both employees and customers our priority, we have been working closely with government agencies and industry bodies to ensure our manufacturing and distribution sites remain within best practice hygiene protocols and in accordance with all state and federal requirements. We are exceptionally thankful and grateful for your support at this time.


Delivery networks across Australia are currently experiencing delays.

Detailed information on delays currently being experienced by our Freight Partner, Australia Post, can be found at:

We thank you for your order, and will do our very best to get it to you as soon as possible. For further information or if you have any questions, please reach out to our client services team at or on 1300 857 123.

How to Fit Your Protectors

Recommendations for Complete Protection

To start, strip any existing linen off the mattress and fit your electric blanket first, so that it is protected.

Bed Base Encasement: For total protection against bed bugs and dust mites. Download instructions here. 

Fully Encased Mattress Protector: For total protection, and severe allergy and asthma sufferers, use a Fully Encased Mattress Protector. Place your fitted mattress protector over the top, for ease of use and laundering. Download instructions here. 

Fitted Mattress Protector: Place over the top of a Fully Encased Mattress Protector, if applicable. When using a fitted mattress protector, place the Miracle Layer® face down on your mattress, and ensure that the protector seams align with the edges of the mattress as closely as possible. Move around the bed tucking the protector sides as deeply and firmly under the mattress as you possibly can. 

Linen Protector: Make night time accidents easier for everyone. Single linen protectors spans the midsection of the bed, tucking in at the sides, so there is no need to change the entire bedding and linen, if an accident occursDownload instructions here. 

Pillow Protectors: Available in a wide range of materials, with a zippered closure. 

Next, make up all your other linen as you usually would: fitted sheet (not required with any TENCEL™ products, as you can sleep directly on the hypoallergenic surface), top sheets, blankets, quilt, or other coverings.