Holiday Delivery Update

With the holiday season approaching please be advised that our orders are delivered through the Australia Post network. Please place your orders for anywhere in Australia (except WA and NT) by 8th December 2022 and for WA and NT by 3rd December 2022.

Please visit our delivery partner’s website to review their current expected shipping timelines for Christmas here:

Our team are taking a well-deserved break over the holiday period, if you need to get in touch with them regarding something urgent please contact our client services team at

How to Fit Your Protectors

Recommendations for Complete Protection

To start, strip any existing linen off the mattress and fit your electric blanket first, so that it is protected.

Bed Base Encasement: For total protection against bed bugs and dust mites. Download instructions here. 

Fully Encased Mattress Protector: For total protection, and severe allergy and asthma sufferers, use a Fully Encased Mattress Protector. Place your fitted mattress protector over the top, for ease of use and laundering. Download instructions here. 

Fitted Mattress Protector: Place over the top of a Fully Encased Mattress Protector, if applicable. When using a fitted mattress protector, place the Miracle Layer® face down on your mattress, and ensure that the protector seams align with the edges of the mattress as closely as possible. Move around the bed tucking the protector sides as deeply and firmly under the mattress as you possibly can. 

Linen Protector: Make night time accidents easier for everyone. Single linen protectors spans the midsection of the bed, tucking in at the sides, so there is no need to change the entire bedding and linen, if an accident occursDownload instructions here. 

Pillow Protectors: Available in a wide range of materials, with a zippered closure. 

Next, make up all your other linen as you usually would: fitted sheet (not required with any TENCEL™ products, as you can sleep directly on the hypoallergenic surface), top sheets, blankets, quilt, or other coverings.